Effective as of January 2024
At Trusty AC Repair Austin, we are committed to protecting the privacy and security of our customers’ information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.
Information Collection
- Personal Information: We may collect personal information such as your name, address, contact details, and payment information when you engage our services.
- Service Information: Details about your air conditioning unit, service history, and any specific requests or needs you communicate to us.
Use of Information
Your information is used for the following purposes:
- To schedule and manage services.
- For billing and payment processing.
- To improve our service offerings and customer experience.
- To communicate with you about your service requests, updates, and promotional offers (if you have opted in).
Information Sharing and Disclosure
- Service Providers: We may share your information with third-party service providers for purposes such as payment processing and service scheduling.
- Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to protect and defend the rights, property, or personal safety of the company, our customers, or others.
Data Security
We implement appropriate security measures to protect against unauthorized access, alteration, or destruction of your personal data.
Your Rights
- You have the right to request access to the personal information we hold about you.
- You may ask us to correct or remove information you think is inaccurate.
Changes to the Privacy Policy
We reserve the right to modify this policy at any time, so please review it frequently. Changes will be posted on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at.
(480) 680-6136
5115 Bolm Rd, Austin, TX 78721, USA